1. Acceptance of Terms

Welcome to Eclat Technology Uganda. These Terms and Conditions ("Terms") govern your use of our website, services, and products. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

These Terms apply to all visitors, users, and others who access or use our services.

2. Description of Service

Eclat Technology Uganda provides comprehensive IT solutions and services including:

• Software development and application development
• Web design and development
• Computer networking and infrastructure
• Graphic design and branding
• Digital marketing services
• IT consulting and support
• Hardware sales and technical support
• Educational workshops and training

We reserve the right to modify or discontinue any service at any time without notice.

3. User Accounts and Registration

3.1 Account Creation

To access certain services, you must create an account. You agree to:

• Provide accurate and complete information during registration
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Termination

We reserve the right to terminate or suspend your account at our discretion, including for violations of these Terms.

4. Intellectual Property Rights

4.1 Our Intellectual Property

All content, features, and functionality of our services, including but not limited to:

• Text, graphics, logos, and images
• Software, code, and algorithms
• Designs, layouts, and user interfaces
• Trademarks and service marks

are owned by Eclat Technology Uganda or our licensors and are protected by copyright, trademark, and other intellectual property laws.

4.2 User Content

By submitting content to us, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and distribute your content in connection with our services.

5. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to systems
• Distribute spam or unsolicited communications
• Interfere with the proper functioning of our services
• Use our services for any fraudulent or illegal purpose

6. Service Availability and Support

6.1 Service Availability

We strive to maintain high availability of our services but cannot guarantee uninterrupted access. We reserve the right to perform maintenance and updates that may temporarily disrupt service.

6.2 Technical Support

Technical support is provided during our business hours. Support availability and response times may vary depending on the service plan and issue complexity.

7. Payment and Billing

7.1 Payment Terms

• All fees are quoted in USD or UGX as applicable
• Payment is due according to the agreed payment schedule
• Late payments may incur additional charges
• All taxes and fees are the responsibility of the client

7.2 Refund Policy

Refunds are processed according to our specific refund policies for each service. Generally, refunds are not provided for completed work unless otherwise agreed upon in writing.

8. Limitation of Liability

To the maximum extent permitted by law:

• Eclat Technology Uganda shall not be liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the specific service
• We are not liable for data loss or service interruptions caused by third parties
• We disclaim all warranties, express or implied, regarding service availability and performance

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to our data practices as described in the Privacy Policy.

10. Termination

10.1 Termination by User

You may terminate your account at any time by contacting us. Termination will not affect any outstanding obligations or payments.

10.2 Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Uganda. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Uganda.

12. Dispute Resolution

In the event of a dispute, we encourage amicable resolution through direct communication. If a resolution cannot be reached, the matter shall be referred to mediation before pursuing legal action.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

16. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.